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Rothrock Core Values

Rothrock logo

When you think about doing business with someone, regardless of how complex their business model, their core beliefs should be like yours. So even if they are making automobiles or providing health care to ourselves or our loved ones, I’d like to hope we share beliefs on a most basic level.

At the Rothrock Family of dealers, we share your core beliefs.

Now you may say; “How could he know my beliefs?” and that’s a valid question. The reason I know that is, for the most part, we all share the same thoughts and beliefs.

To start with the most basic, when I do business with someone, I want them to be honest.

We all know certain businesses have better reputations than others. I hope we can be honest with each other enough to state that the car business wasn’t always on the top of the list on the reputation scale and because of the actions of some, rightfully so.

But here, we want to change that opinion. I know it’s going to be hard to change everyone’s opinion, but we want to start one customer at a time. And you can rest assured that you have my guarantee that you will receive honest service.

The second thing I look for is value. In today’s economy, nothing seems to be getting any cheaper, so we all need to make sure we are getting the best “bang for the buck” in all our business.

We pride ourselves at the Rothrock dealerships of making sure that each and every service we provide is the best value possible. We compare all our pricing with competitors and are sure that even if there is a service that maybe a couple dollars more, it’s because it’s a better way to do it. I think we all know that good things are rarely cheap and cheap things are rarely good, and I like a deal as much as the next person, but I also want to make sure that I’m getting the best level of service I can get.

The third thing I look at is convenience. I want to make sure that the places I do business with are there when I need them.

To make sure that we are there for you at Rothrock, we have extended hours all week and a full day on Saturday. We have a full Express service that is open from 7:30am to 7:30pm and from 8:00am to 5:00pm on Saturdays.

You can see that the Rothrock Family of dealerships shares the same core beliefs as you and I hope to see you soon and when you’re here, stop in and say “Hi” to me and I’d like to personally thank you for your business and giving us the opportunity to be your dealership for your sales and service needs.

Written by 

Terry Balliet is a Business Development Specialist at Rothrock Motor Sales.

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